AI automation & software studio
Synova Apps designs and builds automated workflows, AI agents and custom apps for growing businesses, and runs its own Shopify apps and WordPress plugins. Less copy-paste, fewer dropped balls, more time for the work that needs a person.
Example workflow
RunningMost problems need more than one of these. A support agent needs data from your store; an automation needs a small app for the edge cases. We cover all four.
We design and build automations that connect your CRM, inbox, accounting system, spreadsheets and storefront. Plain rules handle the predictable steps, AI handles the messy inputs, and people stay in the loop where judgment matters.
ExploreWe design, build and run AI agents and chatbots that answer from your real documents, take approved actions in tools like Zendesk, HubSpot and Shopify, and know when to pass a conversation to your team.
We design and build custom web apps with AI where it helps: internal tools, portals, SaaS MVPs, LLM features and integrations. You own the code, the data and the accounts.
We build custom Shopify apps, Shopify Functions, WooCommerce extensions and WordPress plugins for stores and B2B sellers, using the same practices we use on the apps and plugins we sell ourselves.
Most of our projects start as a process someone on your team does by hand every day. These are the kind we build most often.
The processes worth automating in a distribution business are not the ones in a law firm. Start from what's familiar.
Shopify apps and WordPress plugins we build, sell and support. They're the proof that we know what keeping software alive in production takes.
Turn WooCommerce into a B2B quoting machine — let customers request prices, negotiate, and pay, all in one flow.
Product registration, serial numbers, and warranty claims — one app, fully automated on Shopify.
Return abuse, explained — not just flagged. Score every return and refund 0–100, see exactly why, and decide with your team in control.

Supplier feeds on autopilot — without the fear. Sync stock and prices from any source, safely.
Every project follows the same four stages. The timing depends on scope, but you always see working software early.
We map how the work happens today: who touches it, which tools hold the data, where it breaks. You get a short written plan with the automations worth building first and the ones that aren't worth it.
We build the riskiest part first against your real data, often the AI step or a tricky integration, so you can judge quality before committing to the full build.
Weekly demos, a shared board and a staging environment. We add logging, retries, human review steps and alerts, because an automation nobody can see fail is a liability.
We roll out in stages, train your team and hand over documentation. After launch we monitor, tune prompts, and keep integrations working when your vendors change their APIs.
How we designed a Shopify app that syncs supplier stock and prices from any file or API, shows a diff before writing, and refuses to import files it doesn't trust.
Read the storyHow we turned a Google Form, a serial-number spreadsheet and a claims inbox into one Shopify app that registers units, issues coverage and resolves claims with real Shopify objects.
Read the storyHow we built a deterministic, explainable rules engine that scores Shopify return and refund requests, shows the reasons behind every score, and never declines a customer automatically.
Read the storyHuman-in-the-loop design lets you put AI to work on real processes while people stay in charge of the decisions that matter. Here are the patterns, thresholds and review screens that make it work.
A step-by-step method for estimating the ROI of an automation project before you build it and measuring it honestly afterward, with a clearly hypothetical worked example.
A practical framework for deciding whether to buy another SaaS product, configure a low-code tool, or build a custom internal tool, including the costs people forget on both sides.
We're a small software studio. We build AI automations, AI agents and custom applications for businesses, and we develop and run our own Shopify apps and WordPress plugins. The client work and the products share the same team and the same engineering standards.
Taking a process that someone does by hand, like re-typing orders, triaging emails, chasing invoices or answering the same questions, and having software do the predictable parts. AI handles the messy bits, such as reading a PDF, understanding a customer's question or drafting a reply. A person still approves anything that matters.
Usually not. Most of our work connects the tools you already pay for, such as your CRM, helpdesk, accounting software, store and spreadsheets, so they share data and trigger each other.
We build the riskiest part first, so you typically see a working prototype on your own data within the first two or three weeks of a project.
Yes. Our products are built and supported by the same people who do client work. They're also why we're comfortable promising production-grade reliability: we run software merchants depend on every day.
Tell us how it works today. We'll tell you honestly what's worth automating, what it would take, and what it would cost.