Bring Shopify Flow and Return Intelligence together to automate your workflow and keep your data in sync.
Return Intelligence adds a dedicated Shopify Flow trigger, “Return risk scored”, that fires after a score is computed — carrying the order, customer, score, band, confidence and recommended action. Shopify's own “Return requested” trigger fires before any score exists; this closes that gap. Build workflows like “score above 75 → create a staff task”, or “recommendation is request-evidence → email the customer”, all readable via the app's risk metafields and order tags too.
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